Before and after your cycling tour
We are at your disposal. You can rely on our team! Our experienced employees are at your disposal from Monday to Friday 9 am - 5.30 pm. We are looking forward to your calls and are pleased to offer a tailor-made cycle tour for you.
During your holiday you can call us any time in our office or call the service hotline.
Security for your booking
Cancellation free of charge
If you do not want to start the cycle tour due to the coronavirus, you can cancel your trip free of charge up to 14 days before arrival - valid for all bike travel bookings, which received us directly between March, 6th and 31st 2020.
This cancellation policy applies to the following cycle tour offers:
- Danube cycle path between Passau and Vienna
- Tauern Cycle Path
- Inn cycle path
- Enns cycle path
- Vltava Cycle Route
Arrival and departure
Arrival and departure must always be organised individually and is not included. With your travel documents you will receive our recommendations and tips.
Unattended or guarded parking spaces are available at every starting point of the cycle tour. You will receive detailed information with your travel documents. The starting points have been chosen so that they are also easily accessible by public transport. If you are planning to travel to the end point of your cycle tour, you can use the train ticket (if included) on the day of arrival. Please indicate this when booking.
The return trip to the starting point of the bike tour is included in some tours. If this is offered as an additional cost, you will find details in the price table. If you do not need the return transport, please provide this information at the time of booking so that we can offer you an immediate price reduction.
Environmentally friendly travelling
Taking responsibility and caring for our environment while travelling.
We are very pleased you have chosen an environmentally friendly travel arrangement enjoying the beautiful landscape and as cyclist do something for your health.
If there are any kinds of problems during your cycle tour please let us know. Our service hotline number is indicated in your travel documents and you can call us on weekdays, during the weekend as well as on bank holidays. In case you are not satisfied with your accommodation, please try to solve the problem at first with your host. If it is not possible to find a solution, we are pleased to help. Please keep in mind that by not informing us about problems you may diminish your later demands.
We transport your luggage from hotel to hotel from the point of arrival to the stage destination of the package tour. Please note the respective limits on luggage and weight per tour. You are responsible for the organisation and liability for the return journey to the place of arrival. No compensation can be paid for damage to items that have been stored in the luggage. A certain amount of wear and tear, similar to flying, must be expected.
You will receive your travel documents about 4 weeks before arrival. Depending on the tour, we will send you all documents (hotel vouchers, tickets, luggage tags, city maps, etc.) or you will receive them in your first accommodation.
After you have received your booking confirmation (incl. bank details) we request to pay a deposit of 10 %of the travel price per person within 14 days (no deposit if you pay by credit card).
We will send you the invoice with the amount still due approx. 4 weeks before your tour starts. Please pay within one week.
If you pay by credit card (VISA or MASTERCARD) please fill in the details, name of cardholder, expire date, card numbers (16) and CVC-Code upon your registration form! We will debit the total amount to your credit card (no deposit).
Choose PAY NOW for bookings and arrivals within 7 days.
Discount for children
The reduction according to the offer description is valid for the 3rd and 4th person in an extra bed with 2 full-paying persons in a double room. The child reduction does not apply to the bike rental. Any costs for baby or cribs for a 100% reduction are to be paid on site. Single with child: This discount is applied to 1 full-paying personand 1 child granted. Details in the offer.
For your booking we are at your disposal by telephone from Monday to Friday from 9 - 17.30 hrs. We are looking forward to your call! +43 732 7277-222.
You can also send your booking by e-mail to firstname.lastname@example.org
The easiest way to book online is on our homepage.
You will receive a booking confirmation within 2 workdays. This confirmation is also your invoice and includes all the general information about your journey. Should the tour of your choice be fully booked or if we have questions, we will contact you!
For any belated changes of the booking we will quote a fee of € 50,- for each change.