Trans Austria 2021 Innsbruck-Vienna

Information Coronavirus - Security for your booking:

Free cancellation option
If you decide and book a trip early, but do not want to travel due to the coronavirus, you can cancel free of charge up to 14 days before departure. You will not pay any booking or cancellation fees.

Travel warning
We are constantly monitoring the current situation and will inform you in case of travel changes. If an official travel warning is issued for your destination or you are unable to enter or leave the country, your trip will be cancelled or rebooked free of charge.

No payments until 4 weeks before arrival
You do not have to make any advance payments until 4 weeks before arrival.

Note for people with limited mobility
The cycle tour is not suitable for people with limited mobility. However, in specific cases it is possible to accommodate individual customer requests (e.g. barrier-free room).

Passport and visa requirements
To check in to your hotel you will need a valid passport or ID card.
For citizens of countries outside the Schengen area other regulations may apply. You are responsible for obtaining any visa you may require in good time.

Terms and Conditions of Payment:
You do not have to make any advance payments to us up to 4 weeks before departure. Please mind the payment conditions in your booking confirmation/invoice.

Cancellation Policy:
According to our General Terms and Conditions, the customer may withdraw from the contract at any time in writing. In the event of cancellation or non-commencement of travel, the following cancellation fees will become payable:
20% of the tour price up to 28 days before arrival date
30% of the tour price from 27th to 14th day before arrival date
50% of the tour price from 13th to 8th day before arrival date
70% of the tour price from 7th to 4th day before arrival date
90% of the tour price from 3rd day before arrival date to the day of arrival or “no show”

If the customer makes changes to the booking (date of travel, tour, duration, transfer of the booking to another person etc.) up to 28 days before departure, for reasons which are outside our control, we will charge a processing fee of € 50,- per booking. After this date, the cancellation policy will apply. Such changes to a booking may only be made in individual cases and if possible; the customer has no right to any changes.

Our detailed Terms and Conditions of Business can be viewed on our website at https://www.radurlaub.com/en/home.html; upon request, will also send them to you by e-mail.

In case of a booking your announced data will be only used from OÖ Touristik GmbH for the process of bookings and related transactions and will be passed on only in the context of the contractual relationship to third parties. (for example, tourist service providers, sights, passenger transport, processors). The detailled Privacy Notice you will find on www.radurlaub.com/en/privacynotice.html

Standard information
The combination of travel services offered to you is a package within the meaning of Directive (EU) 2015/2302.
This ensures that you will benefit from all EU rights applicable to packages. Company OÖ Touristik GmbH will be fully responsible for the proper performance of the package as a whole.
Additionally, as required by law, the company OÖ Touristik GmbH has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes insolvent.
More information on key rights under Directive (EU) 2015/2302 https://www.radurlaub.com/en/reisebedingungen.html.